What if I've received the wrong product? June 08, 2023 20:52 Just contact us within 30 days of receiving your order and we'll be happy to replace or refund you for the item. Related articles How can I contact customer care? What should I do if my package was marked delivered but I never received it? What is your return policy? What if I've received a damaged item? How do I start a return for a gift I've received?